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    years on the market

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    projects throughout Central Asia

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    surveyed respondents

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    Central Asian countries

    We offer

    Marketing and sociological research for precise decision-making.

     

    Face-to-Face Interviews

    In order to consistently achieve your objectives, it's essential to promptly and accurately adjust the development of any project. Zerkalo Analytics Group offers expert evaluation and monitoring services for your projects.

     

    Focus Groups

    Focus groups are an effective tool for obtaining detailed insights into audience preferences and consumer behavior. They can be conducted independently or integrated into broader marketing research.

     

    Mystery Shopper

    Mystery shopping is an effective tool for monitoring the quality of service in retail outlets. It helps evaluate customer service, compliance with standards, store conditions, product presentation, and enables comparison with competitors.

     

    Net Promoter Score

    Customer loyalty is a key indicator of success. To assess trust and recommendations for your brand, Zerkalo Analytics Group specialists apply the NPS (Net Promoter Score) methodology, analyzing the level of consumer satisfaction.

     

    Telephone Surveys (CATI)

    Modern marketing demands effective solutions. We organize telephone surveys using CATI technology, providing high-quality and convenient interactions with respondents to ensure accurate data collection.

     

    IT solutions

    Comprehensive IT services to grow your business: we automate processes, develop websites and applications. We launch call centers, set up information processing, and build visual dashboards — so you can make decisions faster and more accurately.

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